cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
RGaensdorfer
New member
2 0 0 0
Message 1 of 3
560
Flag Post
HP Recommended

i can´t login with my existing account @ eprint-center...

even creating a new account doesn´t work. it can´t work because my mailadress is allready registrated. also the option of clicking on "forgot password" doesn´t work. no email arrives ... what can i do? i just want to add a new printer to my eprintcenter-account ....

0 Kudos
2 REPLIES 2
Level 6 PrintApper
Level 6
566 530 17 172
Message 2 of 3
548
Flag Post
HP Recommended

i can´t login with my existing account @ eprint-center...

Have you checked your email Spam folder to confirm that the email from the forgot password action isn't getting blocked as Spam by your email program? 

I am an HP employee.
0 Kudos
Level 5 fertileground
Level 5
318 318 6 22
Message 3 of 3
545
Flag Post
HP Recommended

i can´t login with my existing account @ eprint-center...

If you're having problems creating an ePrintCenter account and you already have a Snapfish account, try the following steps:
-On the ePrintCenter login page, there is the blue Snapfish icon. This brings up a Snapfish login form.
-If you do not remember your Snapfish password, go to Snapfish.com and use the snapfish “forgot your password?” tool.
-Once you login in to ePrintCenter using your Snapfish login, you will now have an “HP Web Services” type account, you can use the normal login form without hitting the Snapfish button

 

Using your Facebook account to log in to ePrintCenter?

On February 1st, 2012 ePrintCenter stopped supporting account sign in through Facebook. If you previously signed into ePrintCenter with a Facebook account, you will no longer be able to do so, and you will need to create a new account to access ePrintCenter.  The steps for account creation vary depending on if you have a printer added to your account.

If you do not have a printer added to your account:

Visit  https://h30495.www3.hp.com/user_create and create a new HP ePrintCenter account.
You will now use this new account to login to HP ePrintCenter.
 

If you do have a printer added to your account:

Disable Web Services on your printer. For most printers this will be done on the front panel of your printer. For some printers this will be done through your printer’s embedded web server. This removes your printer from your HP ePrintCenter account. For more details, visit https://h30495.www3.hp.com/help#printer_management.pm-remove-settings.
Enable Web Services from the same place you disabled Web Services in step one. A page will automatically print out with your new printer claim code.
Visit https://h30495.www3.hp.com/user_create and create a new HP ePrintCenter account.
Create a new HP ePrintCenter account.
Add your printer to your new account using the claim code on the page that printed out in step two.
You can now create a friendly ePrint email address, download apps, and control ePrint settings from your new account.1 You will not be able to re-use the same friendly email address you had before you re-registered your printer.

http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Using-your-Facebook-account-to-log-in-to-ePC/m...

I am an HP employee
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation