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BigC2000
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i have a HP pavilion 23 all in one and it when i try to print it tells me your printer is in error.

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HP Pavilion 23

i have the HP pavilion 23 all in one and when i try to print it tells me your printer is in error.  i have the 4630 officejet on a hard wire to the computer.

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Riddle_Decipher
HP Support Agent
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@BigC2000

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

I understand your printer doesn't print using the HP pavilion 23 AIO desktop PC,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? Have you attempted a system restore?

Do you get any error code?

Have you attempted to reinstall the drivers?

 

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

 

Eager to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

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