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bud21
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i have a hp officejet pro 8500 i can not get my scan to work it states no scan options

I have a HP Officejet Pro 8500 I can not get my SCAN to work it states no scan options

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i have a hp officejet pro 8500 i can not get my scan to work it states no scan options

1. First uninstall the software

  • Click Start  button then go to Programs > HP > Officejet 8500 and click Uninstall.

 

2. Then go to Control Panel > Programs  and Features

 

  •  and click over Officejet 8500 and then click Uninstall option

 

 

3. Then download the software from the HP web:

4. And install with the downloaded software.

 

Hope these steps helps you,

 

* Click on KUDOS star to say thanks  :smileywink:     

* Click on the button Accepted Solution if the question is answered.

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@ferRX / I am a volunteer posting answers on my own time.
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