The HP Community is here for you.
04-30-2012 02:07 PM
Have you tried to use this (from page 83):
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-03-2012 08:56 AM - last edited on 02-21-2017 06:46 PM by OscarFuentes
If you are still having problems I would suggest checking out this article. It may help resolve your issue. If you continue to have problems post back and include your operating system and any additional information.
When a solution is found please mark the post that solves your issue.