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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-27-2015 10:45 AM

HP Recommended
Product: HP Envy 7640
Operating System: Microsoft Windows 7 (64-bit)

I frequently use the snipping tool to select a portion of an image or a paragraph of information and then copy it to a word document or into an email.  My new HP Envy 7640 cuts off the image when printing it.  It worked fine with my HP C5100 printer. I can save what I copied as a jpg but that is an extra step to go find it and insert it. 

10 REPLIES 10

‎06-29-2015 01:00 PM

HP Recommended

Hey @CDWG,

 

Welcome to the HP forums!

 

I understand that you are experiencing issues with cut off images on your Windows 7 PC before printing to your Envy 7640. I can help you with that, however I am not quite sure what program you are using that has your snipping tool. If you let me know what program you are using I can make sure we get you pointed in the right direction to resolve this.

~DocCottle
I work on behalf of HP


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‎06-29-2015 01:20 PM

HP Recommended

I am using the snipping tool that is part of Microsoft Windows 7. Thank you for your help.

snipping.jpg

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‎12-19-2015 07:20 AM

HP Recommended

Hi there,

I just bought a new HP Officejet Pro 8610 that has this same issue. It happens with images snipped by "Capture Screenshot lite" and also with "PrintKey2000". I could not find the solution in this topic. Can you please share the solution with me?

Kind regards,

Martin

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‎12-19-2015 07:51 AM

HP Recommended

Sorry, but this issue was never resolved.  The only easy fix I found was to save the "snip" as a .jpg and then copy it into the document.

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‎01-09-2016 11:53 AM

HP Recommended

This is just another reason I will not be purchasing an HP product the next time. ! 

 

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‎01-09-2016 12:04 PM

HP Recommended

Besides, I just tried your solution and it still doesn't work.  HP is just plain useless.

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‎07-12-2016 11:37 AM

HP Recommended

Simply cut more ont the right so you can see teh whole image in Word.  Shrink page size (Ctrl mouse button down) to get while space on right.

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‎01-31-2018 12:20 PM

HP Recommended

Tried that - it still enlarges whatever's there & cuts off 25% on right side and bottom. Same when I try to insert instead of cut-and-paste. HP driver somewhere is screwy.

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‎01-31-2018 01:48 PM

HP Recommended

It has been so long since this problem was first posted that I am now using Windows 10.  The fix that works for me is to save the "capture" to your desktop (.jpg) then in word "insert picture" from desktop.

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