• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Deskjet 3755

I have done all the troubleshooting suggestions and replaced the color ink cartridge and the problem still persists.  This is the second time I have asked this question. Both replies did not fix the problem.

3 REPLIES 3
HP Recommended

Hi,

 

Can you check the following document and see if these are the steps that you have performed

 

http://support.hp.com/us-en/product/HP-DeskJet-3700-All-in-One-Printer-series/8954253/model/11262035...

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution
HP Recommended

Kindly follow the steps in the document below:

 

http://support.hp.com/in-en/product/HP-DeskJet-3700-All-in-One-Printer-series/8954253/model/11262035...

 

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I am an HP employee, but the posts are my own. If my post helped you, kindly click the Thumbs Up, Accepted Solution buttons. Cheers!
HP Recommended

Hi herrmannj,

 

What happens when you push the "i" button? There are situations in which supply errors will still allow the info page to print. This page might indicate further info about your issue.

 

I'm a HP employee

 

Though I may work for HP, my opinion is my own.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.