Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Tutor
Posts: 15
Member Since: ‎03-14-2013
Message 1 of 4 (395 Views)
Accepted Solution

ink cartridge lock mechanism

I also posted this question here http://h30499.www3.hp.com/t5/Printers-Deskjet/HP-Envy-4550/m-p/6474126#.U3NuzU2UOos but have not recviced a response, so hopefully I will here.

 

I have a HP envy 4500 all in one and I need to know how to put the ink cartridge lock mechanism back on where it needs to go, you can see in the pictures what I am talking about.20140513_115620.jpeg20140513_115604.jpeg

0 Kudos
Accepted Solution

Re: ink cartridge lock mechanism

Hi, thanks for the photo. If the printer is still under warranty I would call Support. If not I would try taping it back into place. It's just a little clip that makes sure the cartridge is held in place.

View solution in context
Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 2 of 4 (380 Views)

Re: ink cartridge lock mechanism

Hi, thanks for the photo. If the printer is still under warranty I would call Support. If not I would try taping it back into place. It's just a little clip that makes sure the cartridge is held in place.

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Tutor
Posts: 15
Member Since: ‎03-14-2013
Message 3 of 4 (377 Views)

Re: ink cartridge lock mechanism

Thanks, I emailed HP.

Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 4 of 4 (373 Views)

Re: ink cartridge lock mechanism

You're welcome

Smiley Happy

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation