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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2017 10:17 AM

HP Recommended
Product: HP Photosmart
Operating System: Microsoft Windows 10 (32-bit)

Installed new HP tricolor cartridge.  Align page only prints in black.  Ink level shows full.

Cleaned printer head, tried again, no color.

4 REPLIES 4

‎05-12-2017 10:21 AM

HP Recommended

Model number of printer?

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‎05-12-2017 10:27 AM

HP Recommended

my printer is HP Photosmart D110

owned it over 5 years, have replaced many cartridges.

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‎05-12-2017 10:31 AM

HP Recommended

Try the info on the HP web site...

 

https://support.hp.com/us-en/product/hp-photosmart-e-all-in-one-printer-series-d110/4023244/document...

 

Let us know.

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‎05-13-2017 08:52 AM

HP Recommended

 As stated, I have owned this printer for over 5 yrs.  Have changed many cartridges.

I tried all of the suggestions before going on the forum.

 

Took original HP cartridge to Walmart, exchanged the faulty cartridge, problem solved.

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