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Honor Student
Posts: 4
Member Since: ‎05-02-2012
Message 1 of 2 (207 Views)

ink cartridges failed in HP Office Jet Pro 8500

Black ink cartridge was low but no message on screen.


Replaced black ink cartridge and then red and cyan ink  didn't work, in . And message then read, alignment failed. I went rhough all the steps on this forum for alignment failure and nothing worked. Now only yellow and black print.


Tried replacing magenta cartridge (even though it was still about half full) but no magenta color printed.

0 Kudos
Posts: 1
Member Since: ‎05-12-2014
Message 2 of 2 (130 Views)

Re: ink cartridges failed in HP Office Jet Pro 8500

Printer printing red instead of black.  Please help.  Thank you

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