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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-29-2017 10:13 AM

HP Recommended
Product: deskjet3630

the start up ink cartridges are faulty, i have used replacement cartridges with no problem, want to complain and have replacement cartridges, but cannot find a complaints department.

2 REPLIES 2

‎04-29-2017 10:50 AM

HP Recommended

Hi,

Contact HP Support to get a replacement cartridge.

 

Fill the form below to create a support case, be sure to click Change Region if you are not located in United States:

https://support.hp.com/us-en/contact-hp/product/HP-DeskJet-3630-All-in-One-Printer-series/7172306

 

Once done you will be provided with the contact details and case number to contact HP Support to claim a replacement cartridge.

 

Regards,

Shlomi



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‎04-29-2017 12:12 PM

HP Recommended

i have filled in the form (again) but can only post it on this forum as the only options are forum or chat, which is shut!

 

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