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RickAllen
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Message 1 of 2
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instant ink sent black ink when I need color ink

HP Recommended
Envy 5540
Microsoft Windows 10 (64-bit)

My color ink is almost empty and I got an email saying that a new cartridge was on the way, problem is, they sent a black ink cartridge instead of color. 

I can't figure out who I should contact.

Thanks

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E-roq
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Message 2 of 2
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HP Recommended

Hi @RickAllen

 

Thanks for posting in the HP Support Forum ヾ(⌐■_■)ノ♪

 

I see that you're needing some ink. I can help with that. I'm sending you a private message (so we don't share your account information with the rest of the Forum). If you're not sure how to check your inbox this post has instructions

 

Best regards, 

E-roq
I work on behalf of HP

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