We can print from our computers but i cannot scan from computer or printer/scanner and my computer shows. And now the boss's computer will not scan from his computer and his computer is missing from the printer/scanner list at the device itself. But I am able to print and scan from my personal laptop. And somehow I got the eprint from email to work. I have no clue where the cd is for the printer. What can I do? I have turned off/on everything numerous times. Please help!