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HP Recommended
HP Printer OfficeJet 3830
Microsoft Windows 7 (64-bit)

How to install inkcartridges on Officejet  3830?

2 REPLIES 2
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Please refer to this:

 

https://support.hp.com/sg-en/document/c04639102

 

Step 1: Replace the ink cartridges
Remove and replace critically low or empty ink cartridges.
  NOTE:
If you are enrolled in the HP Instant Ink program, you receive special HP Instant Ink cartridges. Some HP Instant Ink cartridges are larger than standard ink cartridges, but they fit in the carriage in the same way. HP Instant Ink is not available in all regions/countries or for all printer models. For more information, go to HP Instant Ink.
Figure : Standard and HP Instant Ink cartridges
HP Instant Ink and standard ink cartridges
  1. Standard ink cartridge
  2. HP Instant Ink cartridge
  1. Press the Power button to turn on the printer, if it is not already on.
  2. Load plain white paper into the input tray.
  3. Close the output tray extender, and then push the output tray back into the printer.
    Figure : Close the output tray extender, and then push the output tray into the printer
    Image: Close the output tray and extender
  4. Open the exterior door.
    Figure : Open the exterior door
    Image: Open the exterior door
  5. Open the ink cartridge access door.
    The carriage moves to the center of the printer.
    Figure : Open the ink cartridge access door
    Image: Open the ink cartridge access door
  6. Wait until the carriage is idle and silent before you continue.
  7. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.
    Figure : Remove the ink cartridge
    Image: Remove the ink cartridge
  8. Remove the new ink cartridge from its packaging, and then remove the plastic tape.
      CAUTION:
    Do not try to remove the copper electrical strip.
    Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
    Figure : Remove the plastic tape
    Image: Remove the plastic tape and do not touch the contacts or ink nozzles
  9. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its slot. Make sure the ink cartridge is inserted in the correct slot.
    • The tri-color ink cartridge () goes in the slot on the left.
    • The black ink cartridge () goes in the slot on the right.
  10. Push the ink cartridge forward into its slot until it snaps into place.
    Figure : Snap the ink cartridge into place
    Image: Snap the ink cartridge into place
  11. Repeat these steps to replace the other ink cartridge, if necessary.
  12. Close the ink cartridge access door.
    Figure : Close the ink cartridge access door
    Image: Close the ink cartridge access door
  13. Close the exterior door.
    Figure : Close the exterior door
    Image: Close the exterior door
  14. Pull out the output tray, and then lift the output tray extender.
    Figure : Pull out the output tray, and then lift the output tray extender
    Image: Pull out the output tray, and then then the extender
  15. Press OK to align the ink cartridges.
    An alignment page prints.

 

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

The steps in the document here may help installing the cartridges.  See step three:

 

Step 3: Install the ink cartridges

 

 

Install the HP ink cartridges that shipped in the box with your printer.
  1. Open the exterior door, and then the ink cartridge door.
    The printer carriage moves to the center of the printer.
    Figure : The printer carriage moves to the center of the printer
    Image: Printer carriage moves to center of printer
  2. Wait until the printer is idle and silent before you continue.
  3. Remove one of the ink cartridges from its package. Be careful to touch only the black plastic on the ink cartridge.
  4. Remove the protective tape.
      CAUTION:
    Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
    Figure : Remove the tape and avoid touching the ink cartridge contacts or ink nozzles
    Image: Remove the tape and avoid  touching the ink cartridge contacts or ink nozzles
  5. Slide the new ink cartridge at a slight upward angle into the empty slot, and then gently push up on the ink cartridge until it snaps into place.
    • Insert the tri-color ink cartridge () into the left slot.
    • Insert the black ink cartridge () into the right slot.
    Figure : Insert the new ink cartridge
    Image: Insert the new ink cartridge
  6. Repeat these steps to install the other ink cartridge.
  7. Close the ink cartridge access door, and then close the exterior door.
    Figure : Close the ink cartridge access door
    Image: Close the ink cartridge access door

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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