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HP Recommended
hp envy 5540 series

my printer is only few months old, but playing up

when i go to print a card making sheet out , the printer keeps cancelling it , it either prints just a little bit of picture then chucks it out or takes forever to print any thing

i am on wireless have treid with usb lead but still having same problems

i have cleaned it as it says there are no paper jams etc have unplugged it etc

can any one help before it goes out the window as i am getting fed up with wasting my photo paper which isnt cheap 

thankyou

1 REPLY 1
HP Recommended

What operating system are you running?

Can you print ok using the copy option from the front panel?

Have you tried uninstalling the HP software?

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