laser jet 3600n

[ZZZAJ]

The user is getting error code 10.92.00.  Where would I get the info to replace the lever lock.

zack

[davidzuts]

If one of the locks on the right side, email me at dmzcompute@aol.com and I will forward you instructions.

[zou_ch]

Hello,

I have experience on these printers. It's an issue with the left lever lock of the black cartridge.

The white one.

Best regards

[Seif_IPG]

Printer control panel displays a 10.92.YY error on power up. This error refers to the cartridge not engaging correctly. The error may include any of the following:

• 10.92.00 (Black)

• 10.92.01 (Cyan)

• 10.92.02 (Magenta)

• 10.92.03 (Yellow)

Solution or Workaround

1. Open and close the front door.

2. Reseat all the cartridges.

3. Power cycle the printer.

4. Look to see if the cartridge locking part is broken or in place. (See pictures below).

   Good

   Bad

    

   

    

   

5. Check for a broken part that controls the movement of the cartridge engagement arm, the cartridge shutters, and the OPC drive. (See picture below - it outlines where the break occurs in the picture to the left, and where this part is located for the picture on the right. The red arrows show where the part should be.) You can easily check this without taking off the covers by reaching over to the white rod arm on the right hand side of the ETB, and "wiggle" it. If it moves easily, then this part is broken. Replace this part if broken (RC1-6645-010CN).

    

   

    

   

6. Check for folded Ribbon Cables (J201). The fold can cause a short, thus a 10.92.XX error.

7. Check for broken Guide Rails.

   
   If parts are broken, please order the following parts:

   Part Description

   Part Number

   Lever, lock slide, right

   RC1-6643-000CN

   Cam, slide, right

   RC1-6645-010CN
8. Sometimes, the lock slide, cam slide, tension springs or the lock arms on the left side of the Printer can also be broken. In that case it is necessary to replace these Parts. (see the Figures below).

   Part Description

   Part Number

   Lock Lever – left side upper

   RC1-7618-000CN

   Lock Lever – left side

   RC1-6633-000CN

   Lever, lock slide, left

   RC1-6636-000CN

   Cam, slide, left

   RC1-6638-000CN

   Tension Spring

   RC1-6634-000CN
9. Inspect the cartridge guide rails (see Figure below) to see if any are damaged. Replace the Cartridge, guide, right assembly or Guide, cartridge, left depending on the side.

   Figure 1: Cartridge Rail Guides

   
10. Clean the contacts on the memory controller PCA (see Picture 8), and check if contact is made to the Memory Tag on the toner cartridge itself. Replace the toner cartridge if the Memory Tag PCA is missing, see the Figure below.

    Figure 2: Memory Controller PCA

    

11. Figure 3: Memory Tag

    

12. Make sure that connectors J302, J303, J304 and J305 on the memory-controller PCA are seated correctly. Also make sure that connector J1020 on the DC Controller is seated correctly.

13. Replace the memory-controller PCA if it is damaged.

    Part Description

    Part Number

    Memory Controller PCA (Cartridge-sensor PCA)

    RM1-2585-000CN

[ZZZAJ]

Thank you for the info.  I am wating on the user to get beack to me I'll check everything that you've giving me.

Zack

[Mike80016]

Thank you for this post ......... even all these years later I have a new customer and their CP3505 broke these very items ! !
.
You have saved me .......... again 🙂
.
Mike

[John_Armington]

Thanks for the excellent post and pictures.  I have identified which part is broken.  Where can we find a step-by-step process to replace the broken Lock Slide (part RC1-6645)?  That is, what disassembly steps must be done to remove the old part and install the new one.  TheService Manual does not show how to replace that part.  

[davidzuts]

http://blog.marketpoint.com/2011/12/15/hp-color-laserjet-3000-3600-3800-and-cp3505-cartridges-not-en...

[prestigehousing]

Could you possible email me the pictures, for some reason they are not showing up in the directions.

Thanks

[Taph2o]

Are there instructions for replacing the upper left black locking lever