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Top Student
Posts: 5
Member Since: ‎03-06-2012
Message 1 of 12 (14,301 Views)

laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help.

HP Laserjet 1536 dnf fax pdf printing problem: Faxes received as pdf from printer to the computer when printed the pages appear in white letters and black background, using an excessive amount of toner ink. Does anyone have a solution to this problem?

 

D. Crispin, MD

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Provost
Posts: 21,482
Member Since: ‎01-03-2011
Message 2 of 12 (14,294 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

Hello Crispin,

Please clarify what operating system you are using.

Is it a Mac or Windows OS?

 

Additionally, which PDF reader used to open the PDF files?

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If my post resolve your problem please mark it as an Accepted Solution :)
Top Student
Posts: 5
Member Since: ‎03-06-2012
Message 3 of 12 (14,290 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

Windows 7 64 bit.
Top Student
Posts: 5
Member Since: ‎03-06-2012
Message 4 of 12 (14,264 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

I use adobe reader 9 with widows 7 64 bit.

Top Student
Posts: 5
Member Since: ‎03-06-2012
Message 5 of 12 (14,261 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

I found the problem that has been haunthing me for over 6 months and HP could not find.

 

Well, in the printer preferences paper/quality printer quality setting 600 dpi (which should be an economy setting) this setting reverses the printing: letters in white background in black, using a great amount of toner ink.

 

HP please note this bug and fix, we the consumer should not be using a higher amount of toner when not needed. Otherwise, even with it's other minor problems this is a great HP multifunction printer.

 

Looking forward to the solution of this problem.

 

D. Crispin, MD

Honor Student
Posts: 2
Member Since: ‎03-09-2012
Message 6 of 12 (14,243 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

I am having the same problem. I tried putting the "check" on the Economy Mode, but it still prints inverted white letters with a black background. However, with Economy mode selected the black is not as dark. Did you find a permanent workaround for this problem?

Top Student
Posts: 5
Member Since: ‎03-06-2012
Message 7 of 12 (14,235 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

Select FastRes 1200 dpi with the econo mode. This is what I am doing for now.
Provost
Posts: 21,482
Member Since: ‎01-03-2011
Message 8 of 12 (14,231 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

Hi,

Can you see any similar issue while printing from other software or by using other PDFs than recieved files?

 

Please try the steps below and let me know if that helps:

 

  1. From the HP ToolboxFX, select the product.
  2. Click Fax.
  3. Click Fax Tasks.
  4. Under Fax Receive Mode, can you see any option to include additional information?
    If so, please try to uncheck this option and check for any change while printing new incoming faxes by lower print quality (Make sure to test it with any file saved after the change.

Additionally, you may also try to Print as Image:

Click File > Print.

Click the Advanced button.

Check the Print as Image option and click Ok.

Can you see any difference while printing in lower quality.

 

Regards,

Shlomi

 

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Honor Student
Posts: 2
Member Since: ‎03-09-2012
Message 9 of 12 (14,186 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

I can confirm that selecting FastRes 1200 with Econo Mode does in fact fix the problem. Thank you dcrispinmd!

 

I did experience one issue at first and that was that the FastRes 1200 mode was not available in the drop down list. I fixed this by going to the "Printer Properties" "Device Settings" and selecting "Update Now" under "Installable Options" "Automatic Configuration" once I applied this setting the printer server contacted the printer and "auto-updated". After this when I went back to the "Printing Defaults" "Paper/Quality" tab the FastRes 1200 option was available.

 

I think I had this issues because I replace an older HP printer with the 1536 and both used the HP universal driver. Forcing the update then recognized all of the printer features and gave me the option to select FastRes 1200.

 

Hopefully this post will help out others in the future fix this ridiculous problem caused by the manufactures "universal" printer driver.

Student
Posts: 1
Member Since: ‎03-19-2012
Message 10 of 12 (14,119 Views)

Re: laserjet 1536 dnf fax pdf printing problem: Pages are printed in reverse, letters in white. Help

[ Edited ]

We are seeing this occur when trying to print shipping labels from a browser, or when printing email (an icon for an attachment will be inverted).  We've yet to be able to find a fix, or root cause.  Will try the economode and fastres setting as suggested.  You're not alone!

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