If I turn on the printer without a cartridge it does not make a noise, just tells me to install a cartridge. When I put in a cartridge and turn it on, it starts making a loud gear noise and stops before it can initialize and shows scanner error.
Tried different cartridges but did not make a difference.
Changed scanner assy but did not make a difference.
Keep in mind this unit has 2 different scanner units. Does the message have any numbers like 40 or 50 something. The scanner error could be from the laser/scanner which has a high speed motor which if not lubricated correclty can make a grinding, screeching or whinning noise when the printer initializes the printer's laser scanner. Sometimes you can repair this motor by placing a very small drop of synthetic oil down the shaft. Only use synthetic oil and only use a very tiny drop.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.