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gbr84
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my Apple laptop won't connect to my HP8620 printer. It is connected to the network.

HP Recommended
HP pro 8620
Mac OS X 10.9 Mavericks

The printer cannot be found by the laptop, despite having a connection to the correct wireless network.

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RnRMusicMan
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HP Recommended

Hi @gbr84,

 

Welcome to the HP Forums!

 

I understand that your Apple laptop will not connect to your HP Officejet 8620 printer wirelessly. And, I am happy to help! 

 

To verify the printer's hardware is functional, are you able to print a test page? Video: Printing a Test page.

 

Also, do you see any error messages on the printer's display screen?

 

In the meantime, please try the steps within this guide, 'Printer Offline' or 'Printer Not Responding' Message (OS X), and let me know what happens!

 

Hope to hear from you soon! :generic:

 

“Please click the Thumbs up icon below to thank me for responding.”

RnRMusicMan
I work on behalf of HP

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