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Honor Student
Posts: 2
Member Since: ‎05-23-2012
Message 1 of 4 (1,978 Views)

my printer says offline

I have an HP Photosmart C6300 series. I need to to be online, because my laptop has 6 things in que, but will not print because it says offline. I right clicked it but nothing happens. i wonder if I am out of range to my wireless router

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Distinguished Professor
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 4 (1,955 Views)

Re: my printer says offline

hi there,

could you provide the community with a little more information to help narrow troubleshooting? What operating system are you running?

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Posts: 229
Member Since: ‎02-03-2011
Message 3 of 4 (1,930 Views)

Re: my printer says offline

Restart it and check connections. If you are referring to it saying that in the Printers and Faxes windows, right-click and turn it Online.
Life is too serious to be taken seriously
Posts: 1
Member Since: ‎03-28-2014
Message 4 of 4 (400 Views)

Re: my printer says offline

 I have a Linsky Router which had to be reset for $30.  3 days working on this.  Now my HP Photosmart C6300 Says it is offline and canot find my network.  Cycled off the power to everything but modem and then used setup wizard no luck.  Should I uninstall and reinstall the software?

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