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Tutor
Posts: 4
Member Since: ‎06-04-2012
Message 1 of 55 (202,623 Views)
Accepted Solution

my printer will not print black ink and cartridges are all brand new

my printer will not print black ink and cartridges are all brand new...any suggestions how to fix this?

Accepted Solution

Re: my printer will not print black ink and cartridges are all brand new

See the solution in this post.  Be sure to check the vents as described in a link in that post.

View solution in context
Provost
Posts: 29,338
Member Since: ‎11-17-2008
Message 2 of 55 (202,623 Views)

Re: my printer will not print black ink and cartridges are all brand new

Please read this post then provide some details.  What printer model? What operating system?

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

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Tutor
Posts: 4
Member Since: ‎06-04-2012
Message 3 of 55 (202,619 Views)

Re: my printer will not print black ink and cartridges are all brand new

Officejet 6500 All-In-One e709n series, Windows 7

Provost
Posts: 29,338
Member Since: ‎11-17-2008
Message 4 of 55 (202,604 Views)

Re: my printer will not print black ink and cartridges are all brand new

See the solution in this post.  Be sure to check the vents as described in a link in that post.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Tutor
Posts: 1
Member Since: ‎12-10-2012
Message 5 of 55 (196,859 Views)

Re: my printer will not print black ink and cartridges are all brand new

my printer will not print black ink and cartridges are brand new

Provost
Posts: 29,338
Member Since: ‎11-17-2008
Message 6 of 55 (196,851 Views)

Re: my printer will not print black ink and cartridges are all brand new


stoughton wrote:

my printer will not print black ink and cartridges are brand new


Please read this post then provide some details.  What printer model? What operating system? 

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Tutor
Posts: 1
Member Since: ‎01-27-2013
Message 7 of 55 (193,029 Views)

Re: my printer will not print black ink and cartridges are all brand new

I just purchased a new printer pack for my HP photosmart 5510 all-in-one yesterday and the black ink isn't printing. I've already vented the cartridge correctly but when I print, the black comes out a barely gray color. UGH! is this probably just a defective cartridge?

 

Regents Professor
Posts: 4,641
Member Since: ‎01-11-2012
Message 8 of 55 (192,744 Views)

Re: my printer will not print black ink and cartridges are all brand new

[ Edited ]

I would take a look at this document.  It's possible that you have a defective cartridge. Let me know how it goes.

 

Black Ink Missing

Honor Student
Posts: 1
Member Since: ‎07-09-2013
Message 9 of 55 (175,693 Views)

Re: my printer will not print black ink and cartridges are all brand new

I have then same problem.

Tutor
Posts: 8
Member Since: ‎03-25-2013
Message 10 of 55 (172,119 Views)

Re: my printer will not print black ink and cartridges are all brand new

Why doesn't my HP printer print from my new black cartridge?

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