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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp designject t830
Other

priter detected error, error code:0042-0117

2 REPLIES 2
HP Recommended

Hi,

 

This error code points either to a physical obtruction on the carriage or a damage on the carriage belt.

I would recommend to remove the paper, open the printer's cover and check for any physical obstruction on the printable area.

Make sure print head is properly intalled and carriage moves freely from side to side.

Also, check on belt's condition

 

Regards,

 

Chris Estrada

HP Recommended

no solve

 

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