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Top Student
Posts: 5
Member Since: ‎06-22-2012
Message 1 of 3 (536 Views)

my solution to the black ink not printing

I discovered the solution to the black ink not printing about 1 1/2 years ago.  I have had to soak the printhead many, many times and once got an ink failure message. 

 

I recently wanted to file e-taxes and at that point discovered the printer, again, would not print.   I manually did my taxes and mailed them.

 

I also threw away my HP Officejet 6500 and purchased a Brothers laser printer.

 

I used to think very highly of the HP printers.  I now consider them a piece of junk.

 

I suggest others replace the 6500 if they are experiencing these problems.

 

HP must realize there is a specific problem and should have fixed it for everyone.

 

I would also like to mention that uninstalling the HP drivers for this printer seems to have done harm to my dvd/rw drive.

Student
Posts: 1
Member Since: ‎03-22-2014
Message 2 of 3 (529 Views)

Re: my solution to the black ink not printing

Wlhen it feels like working, I get beautiful pictures with my HP Photsmart D7560.  Bu periodically the black decides not to print and using HP tool box does not seem t work.

 

Bob Penrose

Highlighted
Honor Student
Posts: 3
Member Since: ‎03-23-2014
Message 3 of 3 (499 Views)

Re: my solution to the black ink not printing

feel like doing the same with my 6500. colors fine but need the black!
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