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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2017 09:19 PM

HP Recommended
Product: HP Envy5540
Operating System: Mac OS X 10.7 Lion

I just purchased Envy 5540 and it does not seem compatible with Mac OS 10.7.5 Is there any work around to install printer drivers.

1 REPLY 1

‎05-03-2017 10:26 AM

HP Recommended

@JillBN,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to install the drivers of your HP ENVY 5540 All-in-One Printer on the Mac OS 10.7.5 computer as they are not compatible.

 

This issue has occurred because there are no full feature drivers available for Mac OS 10.7.5 as it is a very old version of Mac OS.

 

However, you can install the Mac printer drivers using Apple Software Update.

 

And here's the step by step guide for you in the link: Installing a Mac Printer Driver Using Apple Software Update

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
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