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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 06:56 AM

HP Recommended
Product: hp J4500 series
Operating System: Microsoft Windows 10 (64-bit)

Fiance set up my old printer with a new PC, but I can't find my original disk to install hp solution center for my J4500 series printer. Can this be downloaded from online? If so, any help with how would be greatly appreciated! Thanks.

1 REPLY 1

‎05-18-2017 10:54 AM

HP Recommended

Hi @texgrace,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with installing the software for your HP Officejet J4500 All-in-One Printer as you do not have the CD that came with the unit.

 

You may download the software and drivers from the HP driver page.

 

And here's the step by step guide for you in the document provided in the link: Full Feature Software and Driver

 

You may also check the information about HP Solution Center in the document provided in the link: HP Solution Center Software Frequently Asked Questions (FAQs)

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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