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Student
Posts: 1
Member Since: ‎12-29-2011
Message 1 of 2 (1,022 Views)

new hp deskjet 3052a. put in cartridges and got "tri-color cartridge problem" message

Just purchased Deskjet 3052A wireless printer, installed cartridges and got an error message "Tri-color cartridge problem"  Called tech support which suggested buying new color cartridge.  Was told that cartridges that come with new printer are not supposed to work, only to initialize printer.

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Student
Posts: 1
Member Since: ‎09-03-2012
Message 2 of 2 (786 Views)

Re: new hp deskjet 3052a. put in cartridges and got "tri-color cartridge problem" message

That is so totally a crock! My cartridges which came with my 3052A worked just fine until they ran out of ink...

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