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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-14-2017 11:28 PM

HP Recommended
Product: inkjet 3630
Operating System: Microsoft Windows 7 (32-bit)

so it's 1:30 when im wrighting this, and  i woke up to my printer trying to print something? why. it's never done this before.

1 REPLY 1

‎05-15-2017 06:32 PM

HP Recommended

@hoffmandevinm

 

This is a great location to get assistance! I read your post and see that your HP DeskJet 3630 printer keeps printing something. I would like to help you resolve this issue.

 

However, I will need a few details to provide an accurate solution,

  1. When did this issue start?
  2. What is the printer printing?
  3. How is the printer connected to computer, USB or wireless?
  4. Did you do any hardware or software changes recently?

Meanwhile:

 

Perform hard reset on the printer.

  •  Remove the power cable from the printer when it is turned on.
  • Press and hold the power button for 60secs.
  • Connect the printer power cable directly to wall outlet and to the printer.

Reply with the result of the above-mentioned steps, for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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