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Top Student
Posts: 7
Member Since: ‎12-19-2013
Message 1 of 1 (845 Views)

officejet 4630 won't scan

i have an officejet 4630, it prints but won't scan.  gives me a twain_32 error message.  i've been given 2 different solutions that don't work and have received no further solutions to try.  it's all detailed in this thread...

 

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/hp-officejet-4630-prints-but-won-t-scan/td-...

 

can someone please help me.  i really need to scan documents for my home based business.  if hp put out a product that doesn't work that's fine but please own up and either give me a solution or my $ back.

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