officejet 4650 won't print borderless

Charliemac · ‎05-11-2017

My officejet 4650 won't print borderless on 4x6 paper. I get a border top and bottom and a larger one on the right. I'm sure it's an easy fix but I'm stumped.

banhien · ‎05-11-2017

@Charliemac

Welcome to HP Support Forum. Which software do you use to print ? Please download and install the following software and use Quick Prints option to print.

http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

Regards,

BH
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Charliemac · ‎05-11-2017

I downloaded and used Photo creations with the same results.

banhien · ‎05-11-2017

Hi,

When using HP Photo Creations to print, can you see Image size and Paper size ? Are they the same ?

Regards,

BH
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Charliemac · ‎05-12-2017

Yes, image and photo size are the same

Charliemac · ‎05-12-2017

banhien ,

Thanks for your help. I spent some time with HP support and my problem has been solved. I will just say the problem was me.