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Student
Posts: 1
Member Since: ‎02-23-2012
Message 1 of 3 (4,303 Views)

officejet 6000 e609n not printing black ink

My Officejet 6000 E609n was printign yesterday,  although on certain documents parts of some lines were missing.  The low cartridge lights came on for red and yellow,  so I replaced them today and tried to print a document which came out very faded and not legible.  I then replaced the black cartridge and tried again.  Still nothing ( test page is a faded windows symbol,  nothing else)  tried cleaning the rpinthead. . .test page the same.  Help!!

 

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Teacher
Posts: 92
Member Since: ‎02-23-2012
Message 2 of 3 (4,303 Views)

Re: officejet 6000 e609n not printing black ink

Try an alignment then do a few clean printheads - it's worked many times for me.

If this doesn't work, you may have to physically clean the printhead using a Q-Tip and some distilled water


Although I am not affiliated with HP, please give Kudos if I've answered your question Smiley Happy
Provost
Posts: 29,552
Member Since: ‎11-17-2008
Message 3 of 3 (4,300 Views)

Re: officejet 6000 e609n not printing black ink

[ Edited ]

Try the troubleshooting steps in this page.  If that does not resolve the issue the page here may help.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

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