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08-10-2010 06:35 AM
My husband messed up our printer by trying to connect his work laptop to home printer. I sure could use a hard reset. Anyone know the trick? We have an XP laptop officejet 6500 E709n
08-10-2010 03:22 PM
Press the Setup Button>Network Setup>Restore Network Defaults. That should reset the network settings so that you can connect the printer to another wireless network.
08-14-2010 08:06 AM
no buttons will press, cancel light just flashes and i get diff errors like replace ink, or out of paper when it doesn't apply. I'm looking for a HARD reset....but thanks
08-14-2010 11:31 AM
Unplug power from both the wall and the printer for 5 minutes. After that, hold the # and 6 keys while powering back on.
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05-25-2011 07:43 AM
I have tried the #6 and #9 to reset my printer, but it keeps coming back with the error message "Ink System Failure". I left it off (unplugged) overnight, tried again this morning.
Once it goes into this error message (no message #), no buttons will work.
What else can I try?