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officejet pro 8500A only prints if first turned off then on

I'm using an HP Officejet Pro 8500A connected to a Mac running OS X version 10.6.8 - the printer will only execute jobs if I unplug power to the printer and turn it back on, allowing it to re-warm up to print - any ideas on how I can get the printer to smoothly execute while online? Thanks!

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officejet pro 8500A only prints if first turned off then on

Is it connected by USB or network?

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officejet pro 8500A only prints if first turned off then on

it is connected by USB

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officejet pro 8500A only prints if first turned off then on

OK, good.  Here are a few ideas:

 

1. Make sure the printer is plugged directly into your Mac, not through a USB hub.

2. On the front of the printer, disable sleep mode.

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officejet pro 8500A only prints if first turned off then on

that worked - thank you!

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officejet pro 8500A only prints if first turned off then on

Thanks so much.  I've been fighting this for weeks and was ready to throw out the printer.  While I couldn't find any sleep control, I found an energy-saving control. I turned that off and Bingo--my printer started printing.

 

 

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