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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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officepro 8500 a910 paper will not feed - Out of paper error

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I have followed all the steps to clean the various rollers and reset the printer. It still will not feed the paper. Just isn't recognizing that there is paper in the feeder. It is plain paper and is loaded correctly. Seems the rollers won't pick up the paper. Is there anything else I can do?

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HP Recommended

My recommendation is to contact HP Support by phone and ask for a replacement, but not another 8500 model as I have had 2 of this model both giving multiple problems. They were both replaced with what HP call refurbished models and both replacements had the same issues as the original units.

 

{Content Removed: Duplicate post http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Constant-problems-with-OfficeJet-Pro-85...}

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