overriding eprint

[FredS77]

Hope this is the right board. First time user.  Just bought the HP 510 and came up against eprint. I have an older Epson printer that connects directly to the computer; apparently this is a problem for eprint (message says it will not work with a cable hookup).  Is there a way to override eprint or do I literally have to buy a new printer?

[Jeet_singh]

Hi @FredS77,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

As I understand you are having an issue with eprint on your HP printer. I'll be really glad to help you with this,

To provide you with an accurate solution. I'll need a few more details:

What is the product number of this Printer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

What is the Operating System installed on the PC? Is it Windows PC or Mac OS

Could you elaborate more on the issue as this will help me in further assisting you?

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world

Available and ready to help.

Regards,

[FredS77]

Thanks for the reply. I managed to solve the problem.  The new computer automatically set the "destination" as HP eprint for all print jobs rather than my actual printer.  Underneath "destination" there is "change". Clicking on "change" brings up other printing options, including my printer. I switched and it works fine. 

[Jeet_singh]

Hi @FredS77,

Thank you for the update,

I appreciate your time and efforts,

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Take care now and do have a fabulous week ahead. 🙂

Regards,