Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 3
Member Since: ‎11-12-2011
Message 1 of 3 (336 Views)

paper mismatch error message

i'm getting a paper mismatch error message on the HP Pototsmat C410a All-in-one when printing from an iphone or ipad...paper is set to default (US LEGAL)

0 Kudos
Master's Graduate
Posts: 238
Member Since: ‎10-26-2011
Message 2 of 3 (316 Views)

Re: paper mismatch error message

Hello beachweller,

 

The reason you may be getting this error message is because US Legal is 8.5 x 14 in and US letter is 8.5 x 11. You may want to check and make sure you have the correct settings on your devices and try your print again.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Honor Student
Posts: 3
Member Since: ‎11-12-2011
Message 3 of 3 (312 Views)

Re: paper mismatch error message

my error...paper default is set to US Letter

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation