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Honor Student
Posts: 4
Member Since: ‎09-04-2012
Message 1 of 3 (877 Views)

photosmart C309G - Error message ink system failure 0xc19a0013

Please help.....I continue to receive this error message when I attempt to print.

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Provost
Posts: 29,585
Member Since: ‎11-17-2008
Message 2 of 3 (866 Views)

Re: photosmart C309G - Error message ink system failure 0xc19a0013

[ Edited ]

The troubleshooting steps in this document may resolve the issue.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Honor Student
Posts: 4
Member Since: ‎09-04-2012
Message 3 of 3 (855 Views)

Re: photosmart C309G - Error message ink system failure 0xc19a0013

Thanks for the info. I tried all of the sugestions, but didn't have any luck. I just purchased a new printhead, this will be the third one. I'm not to happy with this HP printer. Of course this had to happen just as school is starting for my girls.

 

Thanks again, Gary

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