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- possible printhead problem on hp t520

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05-13-2017 12:30 AM
Hello,
when I turn on printer printhead begin moving and on the screen comes error ``possible printhead problem`` after pressing reset comes
can someone help me, what can i do?
Thanks in advance
05-13-2017 03:08 PM - edited 05-13-2017 03:11 PM
open the printhead cover & check all printheads, make they all seated properly.
if printer can boot up ok , in ready mode.
Perform a printhead alignment first...... if it said printhead bad , then go to replace printhead.... take out the printhead & clean it, shake it & see if any ink.... if dry & you should replace with new printhead..
after replace printhead & do printhead alignment again & make sure it pass.
