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DRT1
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Message 1 of 2
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possible printhead problem on hp t520

HP Recommended
Designjet T520

Hello, 

 

when I turn on printer printhead begin moving and on the screen comes error ``possible printhead problem``  after pressing reset comes 

IMG_20170513_093355.jpgIMG_20170513_093434.jpg

 

can someone help me, what can i do? 

Thanks in advance

 

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jasonmiamifl
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Message 2 of 2
Flag Post
HP Recommended

open the printhead cover & check all printheads, make they all seated properly.

 

if printer can boot up ok , in ready mode.

 

Perform a printhead alignment first...... if it said printhead bad , then go to replace printhead.... take out the printhead & clean it, shake it & see if any ink.... if dry & you should replace with new printhead..

 

after replace printhead & do printhead alignment again & make sure it pass.

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