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Student
Posts: 1
Member Since: ‎05-30-2012
Message 1 of 2 (834 Views)

printer Toolbox in the Solution Center does not open

I'm using a Deskjet F4580,  and Windows 7, 32-bit  (had Vista previously). When I installed the Driver & Software, the solution center's Printer Toolbox in the settings does not open the toolbox, nor does it from the printer properties. I need to align my printer, but do not need new cartridges. Please help!

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Distinguished Professor
Posts: 3,102
Member Since: ‎11-22-2011
Message 2 of 2 (824 Views)

Re: printer Toolbox in the Solution Center does not open

Hey Trishkin,

 

Install this software patch which applies to people who upgrade from Vista:

 

HP Print Software Patch When Upgrading Vista to Windows 7

 

Let me know how this works for you.

 

Thanks!

SeanS

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