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‎05-05-2017 01:27 PM

HP Recommended
Product: 4502e
Operating System: Microsoft Windows 8.1 (64-bit)

this has nothing to do with my printer of software although it's very glitchy to say the least.

But my main concern is there isn't anywhere to complain or anyone to contact with regards to printer cartridges.

 

i just brought a pack from Tesco but don't have the reciept but as this is a HP product and down to quality this really isn't Tesco's problem.

 

I would like to know why my cartridge run out after a couple of uses, and no it wasn't pictures and set to high quality it was on normal and only couple of pages of text.

 

A new cartridge sent to me would be great if i could speak to someone about arranging this.

1 REPLY 1

‎05-07-2017 02:28 PM

HP Recommended

Greetings @ mchawk,

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. 

You should be contacted within 4 business days (Excluding holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren’t contacted within 4-5 business days.

Chimney_83
I am an HP Employee

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