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We are getting an "out of paper" message even though there is paper in the tray.
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Hello there! Welcome to the forums @pattiwag ,
I understand you're seeing an "Out of Paper" error message on your Officejet 6500A Plus. I wanted to reply to you with the troubleshooting guide to follow for this issue. If the problem continues, please give us a call.
'Out of Paper' Error Message and the Product Does Not Pick Up or Feed Paper
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I work on behalf of HP
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