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Student
Posts: 1
Member Since: ‎07-02-2014
Message 1 of 2 (206 Views)

printer head

HP Printer B210 Photo Smart

 

First message says printer head installed is not intended for use in this printer .....but its the same print head that came with the printer and it had just printed. Next message say Oxc19a003f error. How could it print fine and then 5 minutes later act like I had installed the wrong print head?

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Provost
Posts: 29,784
Member Since: ‎11-17-2008
Message 2 of 2 (185 Views)

Re: printer head

[ Edited ]

There may be an issue with the electrical connection between the printer and the printhead.  I would suggest the troubleshooting steps in the document here

Bob Headrick,  HP Expert

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