Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
An earlier post talks about replacing the sponge supports for my printer > where to get new ones, and how to do the fix?
Hello, @inkdot - Hope you are well 🙂
Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!
Going through your post, I am not sure about the issue. Could you please explain the issues in detail so that I could help you better.
Also, if you are having any issue with the ink cartridge with the printer, then please try the steps listed here: http://hp.care/2rp39j1
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
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