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Rskall
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Message 1 of 17
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printer is stuck in initializing mode

HP Photosmart Premium

Windows XP

initializing

No changes made to system

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Message 2 of 17
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printer is stuck in initializing mode

Hi Rskall,

 

What is the model number of you printer?

 

Have you tried power reset?

 

Is the power plugged directly into the wall outlet?

I am an HP employee.

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MyHPDoesntWork
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printer is stuck in initializing mode

My printer is also stuck in "Initializing" state.  YES - I have done a "reboot".  It is at the reboot which this happens. It goes right into this state as soon as it starts.  ANY ideas, or still no solution for this?   I have a feeling I'll be taking this printer back to Costco (will only be the 3rd one I've taken back in 3 years.   Any ideas would be helpful. I have a HP Premium C310 - so far not very premium.

 

- yes its plugged in

- yes it's plugged into an outlet

- yes it has worked in the past, although this has happened off/on for the last 6 months.

 

 

-Anthony


 

 

 

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printer is stuck in initializing mode

Hi Anthony,

 

Sorry to hear this printer has started having an issue. Follow the steps below, and let me know what happens?

 

1. Remove all the cartridges from the printer

2. While the printer is powered on remove the power cable, and any other cables attached to the printer

3. Wait 1 to 2 minutes, and then plug the printer back in. Make sure it is plugged directly to the power outlet

4. Wait till the printer ask you to reinstall the cartridges.

I am an HP employee.

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LisaPagel
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printer is stuck in initializing mode

I had trouble powering down, have reset the power module, all good, but stuck in initializing mode. Can't remove the cartridges. Other thoughts? trying to power down again. Has had trouble with powering down over and over.

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printer is stuck in initializing mode

Hi LisaPagel,

 

Please provide additional details.

1. Printer Model
2. Operating System (including service pack revision)
3. Connection Method - USB, Hardwired LAN, Wireless?
4. Error messages - on printer screen and/or computer, any blinking light patterns.

http://h30434.www3.hp.com/t5/Other-Printing-Questions/Want-Good-Answers-Ask-Good-Questions/m-p/2094

I am an HP employee.

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LisaPagel
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printer is stuck in initializing mode

Printer is HP Photosmart Premium, and it's hard wired to an HP Pavilion dv6. Thanks!

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LisaPagel
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printer is stuck in initializing mode

and no error msgs other than initializing. I just replugged it again. Keeping fingers crossed.

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printer is stuck in initializing mode

Hi LisaPagel,

 

Thank you for the information. Below is a list of all our Photosmart Premium printers. Can you be a little more specific on which model you have so that I can properly assist you, and provide me with the operating system on your computer?

 

HP Photosmart Premium All-in-One Printer - C309g
HP Photosmart Premium Fax All-in-One Printer - C309a
HP Photosmart Premium Fax e-All-in-One Printer - C410a
HP Photosmart Premium Fax e-All-in-One Printer - C410b
HP Photosmart Premium Fax e-All-in-One Printer - C410c
HP Photosmart Premium Fax e-All-in-One Printer - C410d
HP Photosmart Premium Fax e-All-in-One Printer - C410e
HP Photosmart Premium TouchSmart Web All-in-One Printer - C309n
HP Photosmart Premium e-All-in-One Printer - C310a

I am an HP employee.

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LisaPagel
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printer is stuck in initializing mode

Thanks, it's the 310 model all in one

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