Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎07-31-2012
Message 1 of 4 (1,644 Views)

printer keeps saying offline

computer went off and now that it is back on the printer keeps saying offline

0 Kudos
Distinguished Professor
Posts: 2,520
Member Since: ‎07-10-2012
Message 2 of 4 (1,636 Views)

Re: printer keeps saying offline

What operating system do you have? Is it 32 bit or 64 bit? Can you go to start, click on devices and printers and see if it is your default printer and does it say offline?

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

PhD Student
Posts: 899
Member Since: ‎09-21-2011
Message 3 of 4 (1,631 Views)

Re: printer keeps saying offline


It would help as well knowing which printer model you have.


Say thanks by clicking the Kudos thumb up icon in the post.
If my reply resolved your issue, please mark it as Accepted Solution so that it can be found easier and help other people.
Honor Student
Posts: 2
Member Since: ‎07-31-2012
Message 4 of 4 (1,619 Views)

Re: printer keeps saying offline

I have a hp officejet all in one 3600 series it went offline and will not come back it is stuck on fax

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation