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printer lights blinking and C4EBA23D is listed on screen

HP Recommended
ENVY 5530
Microsoft Windows 10 (64-bit)

I was having trouble scanning, Print was working fine. I rebooted, and still no scan, I then unplugged and rebooted, and now I have flashing lights on my Printer - with the code C4EBA23D steady in the middle of a Blue Screen. 

 

HELP! 

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HP Recommended

Welcome to the HP community @XtieHere,

 

I understand your are having trouble scanning on your Envy 5530, and you are getting a "C4EBA23D" code. I will be happy to help.

 

Try these steps to remove the message:

 (a) Unplug the printer for 1 minute,
 (b) While unplugged hold the power button for 20 seconds,
 (c) Plug it back in.
 
Let me know if this helps.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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