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jadie
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printer not printing colors from emails or websites

HP Recommended
HP ENVY 5642
Mac OS X 10.11 El Capitan

  Just setup new HP envy 5642 - can't get colors to print but colors show okay on printer status report. almost as if color printing is shut off or print with black only is set as an option.  

Update:

Downloaded and re-installed software... works fine now ... thanx.

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