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Honor Student
Posts: 3
Member Since: ‎06-25-2014
Message 1 of 3 (309 Views)

printer offline

I continue to have my printer (HP 4630) status as "offline". I have tried turning my Lenovo All-in-one, my Netgear router and the printer off and turning them back on in different sequences. I have even left all of them off over night but with no satisfactory results. Can you provide guidance on this?

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Provost
Posts: 16,649
Member Since: ‎07-30-2012
Message 2 of 3 (307 Views)

Re: printer offline

How is the printer connected wired or wireless?  OS of computer? 

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I used to work for HP but I saw the light and retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.
Honor Student
Posts: 3
Member Since: ‎06-25-2014
Message 3 of 3 (277 Views)

Re: printer offline

It is wireless.. and it's on the #%$@ 8.1

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