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Diazcat
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Message 1 of 2
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printer says connected to wireless, pc says offline and will not print, prints ok from ipad

HP Recommended
hp photosmart 5524

had to disconnect router yesterday dye to problem with tv. pc now says printer is offlien, printer says connected to to wireless. prints ok from ipad!

1 REPLY 1
banhien
Level 19
Level 19
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Message 2 of 2
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HP Recommended

Hi,

Welcome to HP Support Forum. Firstly, please download an run the following tool:

      http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

It may fix the problem for you. If not, post back full error message(s).

Regards.

BH
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