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printer status report

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HP Officejet Pro 8620

I have had my printer form about 4 months and in the last month, it has started printed a Printer Status Report daily or 

twice a day. It's wasting my paper and ink. How do I stop this? Hard reset did not work.

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Hi @zenadog
 
Welcome to the HP Forums! 
 
I noticed that your HP Officejet Pro 8620 is printing a status report every day. I am happy to look into this issue for you! 
 
Are you using Genuine HP ink cartridges, or refills? 
Are any of your ink cartridges low or empty?
What Operating System are you using? Windows, or Mac? What version? http://www.whatsmyos.com
 
If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
 
Once I know this information, I will do some further research for you! 
 
Hope to hear from you soon! 🙂
RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I only use genuine HP refills.  None of them are low or empty. I'm not sure what operating system I'm using. Are you referring to the computer I use to print? If so, mostly Mac but sometimes Windows since this printer is connected to my network for wireless printing.  The Mac is OSX. Hope I answered your questions because this is driving me crazy.

Thanks

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Hi zenadog, 
 
I have sent you the instructions for a semi-full reset, in a private message. This will restore the printer to it's default factory settings, and will need to be setup again. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
 
If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
 
Hope this will resolve your issue! 🙂
RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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