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davedave8
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printer stoped printing displays printer is not enrolled

HP Recommended
envy4522
Microsoft Windows 10 (32-bit)

hi,

 

printer envy 4522 as stopped printing

 

display showes cartridge cannot be used until printeris enrolled in hp instant ink

my  dd account is upto date

 

hp web site gave me a case number  but phone nubmer just tells me to go back to hp web site!!

any help

 

ps im in the uk

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Sunshyn2005
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Message 2 of 2
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HP Recommended

I'd like to help @davedave8
 
Please provide me with either you Instant Ink account or the email address you used to enroll. I ask that you do not post this information publicly, instead, send me a private message. 
 
How To Send A Private Message - https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...
 
Cheers,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


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