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Honor Student
Posts: 3
Member Since: ‎09-28-2012
Message 1 of 6 (1,886 Views)

printer will not print email but prints other

4500 wireless will not print from email? It will print a test page it will print a stored document but not from email? It spools the print command but will not print?

 

wolfdog1

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Provost
Posts: 62,689
Member Since: ‎01-29-2009
Message 2 of 6 (1,881 Views)

Re: printer will not print email but prints other

Hi,

 

Do you use ePrint or just normal print from emails ?

 

Regards.

BH
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Honor Student
Posts: 3
Member Since: ‎09-28-2012
Message 3 of 6 (1,878 Views)

Re: printer will not print email but prints other

Normal print from email...what is an ePrint?

Thanks
Provost
Posts: 62,689
Member Since: ‎01-29-2009
Message 4 of 6 (1,872 Views)

Re: printer will not print email but prints other

Hi,

 

Can you select it when print from emails ? Is there any error message ?

For ePrint, please refer to this:

 

  http://en.wikipedia.org/wiki/HP_ePrint

 

Regards.

BH
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Honor Student
Posts: 3
Member Since: ‎09-28-2012
Message 5 of 6 (1,871 Views)

Re: printer will not print email but prints other

Thanks, no error message just goes to spooling and stays there? am reinstalling printer...hope that works?

 

Wolfdog

Honor Student
Posts: 4
Member Since: ‎01-17-2014
Message 6 of 6 (1,484 Views)

Re: printer will not print email but prints other

hp 6500 printer / microsoft windows xp. After head and cartridge cleaning, printer printed correctly. Drivers were updated per windows suggestion. Color cartridges show empty after removal and replacement but are at leas 20% full. How dio I troubleswhoot problem. have the originstarter CD disc.

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